{"id":647,"date":"2019-01-17T21:10:41","date_gmt":"2019-01-18T03:10:41","guid":{"rendered":"https:\/\/roykessel.com\/?p=647"},"modified":"2019-02-24T21:23:23","modified_gmt":"2019-02-25T03:23:23","slug":"why-is-communication-so-difficult","status":"publish","type":"post","link":"https:\/\/roykessel.com\/why-is-communication-so-difficult\/","title":{"rendered":"Why is Communication So Difficult?"},"content":{"rendered":"\n
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As a business professional who has worked in the areas of\nlaw, sports, real estate, finance and entrepreneurship, communication is the\nlifeblood of everything that I do.  Keeping\nclients up to date, keeping business associates and partners connected to the\ndeal and making sure that vendors perform their services on time all require\nextensive communication.  Networking to\nfind more business and reaching out to prospects require coordinated\ncommunication.<\/p>\n\n\n\n

People spend much of their day on email, Facebook, Twitter,\nInstagram and other social media.  When\nthey are not on social media, they are busy talking on their phone or sending\ntext messages.<\/p>\n\n\n\n

So you would think with all of this experience and all of\nthis practice that we would be good communicators.  Unfortunately, especially for those of us\nthat like to communicate, this is not true. \nMost people are very poor communicators, or at minimum, they are\nreluctant communicators.<\/p>\n\n\n\n

When I leave someone a voicemail, send an email or send a\ntext message, I do expect a response.  I\nam not talking about cold calls or sales calls. \nI am talking about calls and messages to friends, business colleagues,\nvendors and even to businesses from whom I am trying to purchase products\/services.<\/p>\n\n\n\n

It continually shocks me that I can send an email inquiry to\na business about a product or service that I need and not receive a\nresponse.  I am not talking about an\nautoresponder.  I am talking about a\nlegitimate response.  Some companies have\nenough systems in place that their autoresponders can basically deal with the\ninquiry, but in the last several months I have seen small businesses not even\nbother to answer an email inquiry for two weeks.  REALLY? \nFourteen days?  I don’t think that\nthese businesses are so flooded with inquiries or work that they don’t need to\nbother.<\/p>\n\n\n\n

Yet the business side probably bothers me less than the\npersonal side.  If you don’t respond to\nclients, customers and employees, sooner or later (and probably sooner), your\nbusiness is going to struggle.<\/p>\n\n\n\n

But when a friend contacts me, I may not always respond\nimmediately, but I always respond.  I\ncannot imagine not responding.  I do my\nvery best to respond to all of it within 24 hours.  I don’t always live up to that ideal, but it\nis extremely rare for an email or text to go unanswered beyond that time. Phone\ncalls sometimes can take longer to coordinate or schedule or fit in between\nother things.  But I know that if I am\nnot going to be able to phone, that I should at minimum, get a text message or\nemail to let the person know that they haven’t been forgotten.  <\/p>\n\n\n\n

So what is the solution? I honestly don’t know.  I am not looking to cut off all relationships\nfrom the communication slackers.  But it\ndoes give me a pause for concern about engaging in any business with these\npeople and on the personal side it definitely impacts how close I feel to\nsomeone.  If you can’t even be bother to\nreturn a call, email or text, then how badly do you really want me in your\nlife?  The answer? Not much at all.<\/p>\n\n\n\n

So I have made a decision to focus more of my time and\neffort on those who respond.  I am tired\nof chasing people (work and personal).<\/p>\n\n\n\n

Just remember, I am here for you and I will still be your\nfriend.  But I am done chasing.<\/p>\n","protected":false},"excerpt":{"rendered":"

Should communication be so difficult? I examine the reasons that so many people struggle with this seemingly easy task.<\/p>\n","protected":false},"author":1,"featured_media":648,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[16,19,17,22],"tags":[374,6],"_links":{"self":[{"href":"https:\/\/roykessel.com\/wp-json\/wp\/v2\/posts\/647"}],"collection":[{"href":"https:\/\/roykessel.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/roykessel.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/roykessel.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roykessel.com\/wp-json\/wp\/v2\/comments?post=647"}],"version-history":[{"count":0,"href":"https:\/\/roykessel.com\/wp-json\/wp\/v2\/posts\/647\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/roykessel.com\/wp-json\/wp\/v2\/media\/648"}],"wp:attachment":[{"href":"https:\/\/roykessel.com\/wp-json\/wp\/v2\/media?parent=647"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/roykessel.com\/wp-json\/wp\/v2\/categories?post=647"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/roykessel.com\/wp-json\/wp\/v2\/tags?post=647"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}